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Ticketing

Ticketing Tips | Home member access for Round 5

The essential information for home access members ahead of Tuesday’s member on-sale for the Saturday’s twilight home match against Gold Coast.

Western Bulldogs home members with Marvel Stadium access, will be eligible to redeem a ticket to Saturday’s twilight home match against Gold Coast. 
 
The home game will be the Bulldogs second at Marvel Stadium in season 2021. Bulldogs home members will have access to redeem tickets on Tuesday afternoon (13 April) with the general public ticket on-sale from 1pm, Wednesday (14 April) subject to availability. 
 
The start time of the match has been pushed-back to 4:35pm (AEST), from the previously published 1:40pm start time, to allow a standalone time for the AFLW Grand Final at 2pm AEST on the same day. 
 
This week there are two key changes to the on-sale process for members and fans: 

1. Members will be able to purchase guest passes for non-members to sit with them 

2. As part of an enhanced effort to support contract tracing, a name and mobile number must be supplied for every ticket that is purchased or redeemedFor juniors and dependents without a mobile phone, a parent or guardian may supply their number instead. 
 

Below is the essential information you’ll need to redeem your ticket as part of Tuesday’s member priority on-sale window, via Ticketmaster.  
 

1. Your home member barcode

You will require your HOME member barcode to redeem your ticket for Saturday’s match against Gold Coast.  An email will be sent to all home access members on Monday morning (April 12) containing this. 
 
If you have not received this email by Monday afternoon, please contact membership@westernbulldogs.com.au with your correct email address using the subject line “Please update my email.” 

Members can check their individual barcodes themselves too via their MyBulldogs account here. 


2. Home club member on-sale window

Western Bulldogs home access members with will have the opportunity to redeem their ticket across one of three on-sale windows, opening on Tuesday afternoon (13 April) and all closing at 9am, Wednesday 14 April. These on-sale windows are as follows. 

Tuesday, 1April, 1pm: Western Bulldogs Members

  • 1pm | Priority 1 Gold Members 
  • 3pm | Priority 2 Silver Members 
  • 5pm | Priority 3 - Bronze, Country, Interstate, Ballarat Members 

All off-sale at 9am Wednesday 1April

Coterie members received their own direct booking email for function room access last Thursday (8 April) from the club, which must be completed by 5pm, 13 April. Please contact the Corporate Sales team if you are a coterie member and haven’t received the email with the booking form. 

The on-sale windows for each respective membership category is expected to have minimal impact on the subsequent windows. Seats will be withheld to ensure tickets are available for each priority window. The Priority 1 window is reserved for Gold Members (Level 2 seating), Priority 2 for Silver Members and Priority 3 for Bronze, Ballarat, Interstate and Country members. 
 

Gold members looking to redeem a ticket* on Level 2 will be required to pay a $10 stadium fee per seat ($5 for juniors). Alternatively, Gold members can redeem a ticket at a $0 fee on Level 3.*

Silver members looking to redeem a ticket* on Level 1 will be required to pay a $10 stadium fee per seat ($5 for juniors). Alternatively, Silver members can redeem a ticket at a $0 fee no charge on Level 3*.

Bronze, Country, Interstate and Ballarat 4 game members will be able to redeem a ticket at a $0 fee on Level 3*. To redeem a $0 ticket members must select the section Level 3 and then choose a seat(s) in either the Premium or Beyond Premium category, subject to capacity.

 
Stadium fees for Gold and Silver members were previously built-in to the cost of reserved seat memberships and have been removed in 2021. This new on-demand ticketing fee structure ensures members only pay for games they attend. A Western Bulldogs membership in 2021 will cost an average of $16 less per game than the equivalent membership products of other Marvel Stadium tenant Clubs, even once the $10 stadium fee has been applied.

 
*Subject to capacity

3. Tickets will be on-sale via Ticketmaster

Tickets for this home match at Marvel Stadium are available via Ticketmaster. If you don’t already have a Ticketmaster.account, we recommend you set one up now. If you do have Ticketmaster account, be sure to login and check that all your details are correct. It’s better to reset your password now than have trouble logging in on the day.

As part of an enhanced effort to support contract tracing, a name and mobile number must be supplied for every ticket that is purchased or redeemed. For juniors and dependents without a mobile phone, a parent or guardian may supply their number instead.


 
4. Booking tickets to sit with family and friends

You will be able to book up to six (6) tickets in one transaction. If you plan to book tickets for multiple family members in the one transaction, or to secure seats with friends, you will need to submit each home barcode as part of the booking process to sit together.

Members wishing to sit together must have the same tier of membership product. Gold Members can only book with Gold Members to access Level 2 seating; Silver Members can only book with Silver Members to access Level 1 seating; Bronze, Interstate, Country and Ballarat members can only book with one another to access Level 3 seating.

For this match, members will be able to purchase guest passes for non-members to sit with them at the ticketed rate.

5. Digital ticketing only, member cards won’t get you access

 
Unlike previous seasons, AFL matches in 2021 will be fully ticketed and fully digital. To access the stadium you will need to use the digital ticket issued to you by Ticketmaster 
 

Members will not be able to scan-in to games using their membership card due to contact tracing and social distancing restrictions. Ensure you save your tickets on your phone so you’re ready for match day. 
 
If you’re a last-minute decision-maker, you can redeem tickets at the game and on game day, from your phone via Ticketmaster or the Ticketmaster App.
 

 
6. Accessible Seating

Please contact Ticketmaster’s Accessible Seating Line if you have wheelchair, companion card or special needs booking requirements.  
 
Ticketmaster’s Accessible Seating hotline is 1300 446 925 or you can email your requests to accessibletickets@ticketmaster.com.au. Please ensure you include the Event Name, Venue, Date and Time along with your contact details.

The Ticketmaster Accessible Bookings team are available 9am – 8pm (AEST) Monday to Friday, and 9am – 5pm (AEST) Saturday and Sunday seven days a week.

 

7. EJ Whitten Social Club Room won’t operate at Round 5

Due to Marvel Stadium’s COVID safe plan, movement within the stadium is limited to the segment in which you are seated. As such, access to the Victory Room is not possible for EJ Whitten Social Club members across the stadium as it has been in previous seasons.  
 
Based on this, and AFL recommendations, we will not have a Social Club room for Saturday’s Round 5 match.  
 
This will be reviewed on a round-by-round basis. For any queries regarding EJ Whitten Social Club email membership@westernbulldogs.com.au or call 1300 46 36 47.  

8. Member scarf and cap collection
 
For members that chose to use their $20 Bulldog Shop voucher to redeem a 2021 member scarf or cap, a reminder that collection is only possible from VU Whitten Oval and is not available at match day. Members can also choose to have it shipped to them for the cost of postage. 

Have you got any further questions?

If you have any further questions regarding away match access, or using your 2021 match, please email membership@westernbulldogs.com.au or visit our online FAQs.

 

 

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